Privacy Policy

Privacy Policy

This Privacy Policy describes how MDLYN collects, uses, and protects your personal information when you visit or make a purchase from our website.

Information We Collect
When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.

When you make a purchase or attempt to make a purchase, we collect personal information such as your name, billing address, shipping address, payment details, email address, and phone number.

How We Use Your Information
We use the information we collect to:

  • Process and fulfil your orders

  • Communicate with you regarding your order

  • Improve our website and customer experience

  • Send marketing communications (only if you have opted in)

Legal Basis for Processing (UK GDPR)
We process your personal data based on:

  • The performance of a contract (to fulfil your order)

  • Your consent (for marketing communications)

  • Our legitimate interests (to improve our services and prevent fraud)

Sharing Your Information
We only share your personal information with trusted third parties such as payment providers and shipping carriers to process and deliver your order. These providers are required to handle your data securely.

We may also use analytics tools to understand how customers use our website.

Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic. You can manage or disable cookies through your browser settings.

Data Retention
We retain your personal information only for as long as necessary to fulfil your order and comply with legal obligations.

Your Rights
Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Object to or restrict certain types of processing

To exercise these rights, please contact us using the details below.

Security
We take reasonable precautions to protect your personal information and ensure it is not lost, misused, or accessed without authorisation.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
info@mdlyn.co.uk